Psychometric Analysis of the Organizational Assessment Items: Work Unit Experiences and Organizational Experiences Scales.

摘要

This study was a psychometric analysis of 163 organizational climate items that were part of a large survey of over 70,000 employees in 77 clerical and technical Federal occupations and their supervisors (Rodriguez, Usala, & Shoun, 1995). The items were written to measure 18 climate dimensions related to organizational effectiveness: Training and Career Development, Reward and Recognition, Innovation and Risk-Taking, Customer Focus, Leadership and Commitment to Quality, Institutional Fairness, Open Communication, Employee Involvement, Health-Enhancing Work Environment, Family/Work/Life Balance, Teamwork, Job Security and Commitment to Workforce, Resources Allocation/Utilization, Supervision/Management, Diversity, Social Responsibility, Strategic Planning, and Measurement and Analysis. Some of these dimensions were assessed at the organizational level, some at the work unit level, and some at both. The purpose of this analysis was threefold: (1) to determine if each item was a valid indicator of the climate dimension it was intended to measure, (2) to identify items whose responses could be summed to form reliable climate dimension scales, and (3) to evaluate the extent to which responses to each item reflected a 'shared perception' among the respondents. The analysis used LISREL (a structural equation modeling/confirmatory factor analysis software), Cronbach's Coefficient Alpha internal consistency reliability estimate, and interrater agreement calculations to address each of these goals, respectively.