The approach is simple: purpose agenda - outcome. Senior managers do not have the luxury of entering into protracted debates about whether this needs to be done or not. It has to be non-negotiable. A simple case in point: an organisation brought 14 managers to a single location every month for an 'all day' meeting. These managers travelled from all over the UK, some staying the previous evening in a local hotel. We were asked to sit in on one such meeting and, after 50 minutes, the chairperson asked us to comment. Our reply was: 'We have sat here for 50 minutes along with the rest of you, and like 12 of you, we have said nothing either. Do you all have to be here?' It was like an epiphany and the restructuring of meetings began that day.
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