工作特征对知识员工敬业度作用的实证研究:基于内在动机视角

摘要

This paper explores the effect of core job dimensions and social supports on employee engagement by data col-lected from 346 knowledge workers in enterprises and institutions through questionnaires. Based on the structural equation model, the results show there' re significant positive correlations between the job characteristics and engagement directly. The research tests the intrinsic motivation playing mediation roles partly in that process. There' re positive correlations be-tween social supports and engagement indirectly, intrinsic motivation playing mediation roles in that process completely. The research also shares some suggestions for knowledge workers management.%运用问卷测量的方法,以346名知识员工为被试,探讨了核心工作维度和社会支持两类工作特征作用于敬业度过程中内在动机的中介作用.结构方程模型分析显示:核心工作维度对知识员工敬业度以直接促进作用为主,社会支持对知识员工敬业度为间接促进作用；核心工作维度和社会支持时知识员工内在动机均有促进作用,社会支持作用较大；内在动机在核心工作维度与敬业度间具有部分中介作用,在社会支持与敬业度间具有完全中介作用.