组织人力资源管理、生产战略与绩效关系实证研究

摘要

This study examines two alternative views-universal and contingency of the human resources (HR)-performance relationship in manufacturing settings. Results from a survey of 97 plants primarily support a contingency approach to human resource management (HRM). An HR system focused on human capital enhancement was directly related to multiple dimensions of operational performance (i.e., employee productivity, machine efficiency, and customer alignment), but subsequent analysis revealed that this main effect was predominately the result of linking human-capital-enhancing HR systems with a quality manufacturing strategy. Other manufacturing strategies also moderated the HR-performance relationship.%本文主要研究了在企业生产环境中,两种可选择性观点(通用和应急型人力资源策略)与绩效之间关联性.从97个生产性企业得到的调查数据初步显示出应急性策略对人力资源管理是有支持作用的,能够对组织绩效提高带来主效用,而通用型人力资源策略在生产战略与组织绩效之间起到缓冲作用.人力资本增强型生产战略与维度的生产性绩效相关(例如,雇员生产能力、机器设备效率和顾客结盟等),揭示了生产质量战略指导下人力资本增强型HR系统在企业绩效方面起到了决定性作用.其它生产战略(成本性战略和弹性战略)缓和了人力资源与企业绩效之间关联性.