企业员工组织信任、心理安全和工作压力的关系研究

摘要

With a totally new perspective to explore some issues in organization trust and work stress,the study focuses on the function of psychological safety in their relationship.Based on the questionnaire survey to 329 employees of Chinese enterprises,an empirical research is conducted to explore the influence of organizational trust on work stress,and the mediating effect of psychological safety.The conclusions are as follows:work stress is related to trust in system and leaders;work stress has a significantly negative correlation with trust in leaders;interpersonal psychological safety in psychological safety plays a mediating role between work stress and the trust from leaders and colleagues.Among them,psychological safety plays a partially mediating role between the trust in leaders and work stress,while psychological safety plays an entirely mediating role between the trust in colleagues and work stress.%以全新的观点解释企业员工组织信任和工作压力管理中的一些问题,侧重于考察心理安全在其中发生的作用.以我国企业员工为研究对象,收集了329份有效的调查问卷,检验了组织信任对工作压力的影响,以及员工心理安全的中介作用.研究结果表明,组织信任中的领导信任和同事信任与工作压力有关;领导信任与工作压力显著负相关;心理安全中的人际心理安全在领导信任、同事信任和工作压力之间起到了中介作用,其中人际心理安全在领导信任和工作压力之间起部分中介效应作用,人际心理安全在同事信任和工作压力之间是完全中介效应作用.在一定程度上拓展了组织信任理论以及心理安全的应用.