Mediators of the Relationship Between Race and Organizational Citizenship Behavior

摘要

We examined alternative explanations for relationships between employees' race and self- and supervisor ratings of their organizational citizenship behavior (OCB). Job satisfaction of non-white employees was significantly lower than that of white employees. Findings from LISREL and logistic regression analyses indicated that employee race affected self-rated OCB directly and indirectly through the mediating influences of negative affectivity, co-worker social support, and job satisfaction. Internalization commitment did not mediate the effects of race on OCB. We discuss implications of these findings for research and practice.John Schaubroeck