首页> 中文期刊>中国人力资源开发 >三人成虎:工作场所八卦如何影响感知企业社会责任与组织公民行为之间的关系——一个有调节的中介模型

三人成虎:工作场所八卦如何影响感知企业社会责任与组织公民行为之间的关系——一个有调节的中介模型

     

摘要

This study examines how the relationship between employees' perceived corporate social responsibility (PCSR) and subsequent organizational citizenship behavior (OCB) may change depending on the ubiquitous workplace gossip. Combining job characteristic perspective and social judgment theory, we develop and test our hypothesis on a sample of 230 employees paired with 70 direct supervisors from multiple subsidiaries of an Internet enterprise. Analysis show a positive link between PCSR and OCB, which is partially mediated by work meaningfulness (WM). Results also demonstrate the significant interactive effect of workplace gossip on the relationship between perceived CSR and OCB. More specifically, in the presence of high level of positive or low level of negative workplace gossip, the positive direct link between PCSR and WM as well as the positive indirect relationship between PCSR and OCB is augmented. The findings increase our understanding of the PCSR-OCB link through the lens of job characteristic model and social judgment theory, and make contributions to managerial research and practice.%本研究检验了工作场所八卦如何影响员工的感知企业社会责任与组织公民行为之间的关系.某互联网企业的230份员工-领导匹配纵向数据表明, 工作意义感能部分中介感知企业社 会责任与组织公民行为之间的正向关系.此外, 高水平的积极工作场所八卦以及低水平的消极工作场所八卦能够显著增强感知企业社会责任与工作意义感之间的直接关系以及与组织公民行为之间的间接 关系, 而低水平的积极工作场所八卦以及高水平的消极工作场所八卦则难以发挥类似的作用.结合工作特征模型和社会判断理论, 以上发现加深了对感知企业社会责任与组织公民行为相互关系的理解, 并为管理理论和实践做出了一定的贡献.

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