Developing a collaborative learning environment through technology enhanced education (TE3) support

摘要

Purpose – The purpose of this paper is to report on the development of a knowledge transfer project, part funded through TE3, designed to encourage innovation and improve the capability of SMEs in the West Midlands region of the UK. Knowledge is critical to developing competency within small businesses and managers that understand how their customers behave and translate that insight into innovative products/services are more likely to succeed. Design/methodology/approach – Adopting an action research methodology, the paper aims to describe the TE3 funding process and address the effectiveness of a project designed to overcome some of the contextual issues relating to the development of SME capability through technology supported learning. It describes the development of a knowledge transfer framework (The Collaborative Learning Environment) designed to specifically target the needs of SMEs. Findings – Firms that efficiently tap into all relevant sources of knowledge are likely to thrive, whilst those that cannot may struggle. However, an obstacle to SME development is often an inability to access technical and business knowledge. The Technology Enhanced Enterprise Education (TE3) initiative was found to provide a solution to this problem by funding the development of technology supported learning solutions delivered through a collaborative network of UK Higher Education Institutions Originality/value – The paper outlines a proposal for a collaborative learning environment. This model will provide value to designers of virtual learning environments and funded support providers.