Study of effect of intellectual capitals dimensions on the organizational productivity: Case study of organization of education of Mazandaran province, Iran

摘要

The purpose for this research was to assess the significance of the relationship between the triple dimensions of the intellectual capital; that is, human capital, structural capital and relational capital with the productivity of the organization of the ministry of Education, in Mazandaran province. Undoubtedly, competition and competitiveness are the inseparable parts of institutes and organizations in the economy. One of the basic ways by which organizations are to be successful to correct the production, present the services and gain the capability of the competition with other organization is identification, support and correct management of the intellectual capitals. Research is descriptive– analytical one and the statistical society consists of 30 offices of the organization of the Ministry of Education of the Mazandaran province and the statistical sample includes employees from amongst 28 offices. In order to collect the data, the psychometric questionnaire, which its original copy was prepared and implemented in Canada, has been used. In order to estimate the reliability of the questionnaire, Cronbach alpha technique has been used. The Cronbach alpha coefficient for the variables of productivity is 84.2% and the total Chronbach alpha coefficient for the variables of the intellectual capital's dimensions is 86.9. The findings of the research show that the intellectual capital is in moderate limit in the mentioned organization and there exists a positive and significant correlation between the dimensions of intellectual capital, productivity of the organization, management of the intellectual capital increases and improve the overall productivity of organization.