The Influence of Psychological Empowerment on Turnover Intention through Appreciative Inquiry Workshop for Employee at Division X Company X

摘要

Many previous studies have explained that high turnover rate will reduce company productivity. Turnover as counter-productive behavior for the whole component of the company. Based on the initial interviews, it was identified that employees of Division X Company X felt less competent to face internal and external changes, so they decided to leave the company or showed stagnant work performance. This study aims to determine the influence of psychological empowerment on the turnover intention with the appropriate intervention program to improve psychological empowerment for employee at Division X. Based on literature review, the turnover intention was influenced by psychological empowerment. The study was conducted on 103 employees of Division X. Turnover intention was measured through turnover intention questionnaire (α = 0.83) and psychological empowerment was measured through psychological empowerment questionnaire (α = 0.74). The result using linear regression showed psychological empowerment has a significant negative correlation to turnover intention (R~2=3,8, B=-.195, p<.05). Based on this result, the researcher determines Appreciative Inquiry Workshop would be appropriate as an intervention. The evaluation of HR teams about the intervention program indicated that appreciative inquiry workshop was appropriate to be implemented as an additional program of current company employee development.