Stressed by Multiple Roles, Should I Leave? The Effects of Role Stressors on Turnover Intention

摘要

To reveal the mechanism between role stressors and employees' turnover intention, more than 900 employees from seven branches in a hi-tech company in China were surveyed by scales of role stressors, turnover intention perceived organizational support, and organizational commitment. The results show that organizational support moderates relationship between all three role stressors and turnover intention, and organizational commitment partially mediates all three role stressors and turnover intention. However, mediated moderation only exists when individual perceives role conflict.