Continuous Improvement of Teaching via Peer and Administrator Classroom Observation

摘要

Continuous improvement process can be applied to different areas of higher education, specifically improvement of faculty teaching. Anand, et al., defined continuous improvement as "a systematic effort to seek out and apply new ways of doing work, which is actively and repeatedly making process improvements." In this light, the lead author has used a triangulation method to improve their teaching effectiveness by being observed in the classroom at the same time by the department head and a peer observer, over several semesters. The paper will frame the current literature on teaching evaluation for growth and development, examine the faculty member's, the peer's, and the administrative observer's perspectives, and discuss how this process has led to continuous improvement of teaching.