According to the invention, at least one transaction and at least one transaction parameter that is allocated thereto are determined based on at least one user statement in order to trigger at least one first and second background application via a universal language dialogue system, first transactions and first transaction parameters being assigned to the first background application and second transactions and second transaction parameters being associated with the second background application. The first and second transactions as well as the first and second transaction parameters are linked together via a universal dialogue specification which is evaluated to determine the at least one transaction and at least on associated transaction parameter in order to trigger at least one of the background applications via the universal language dialogue system.
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