This paper offers a methodology proposal for faultless operation as a subsystem of Total Quality Management (TQM) system which resulted as a great help for a snails processing company in the process of designing a good quality system. Throughout the designing of standard operating procedures there must be an appropriate methodology with methods and techniques for faultless production and methodology for optimizing costs applied. This methodology offers the support of the top management acquired due to presentation of the results of the implementation of the methods and techniques and the involvement and commitment of every employee, because the ones dealing with those processes are the ones that improve them. The methods applied in this paper are: Checklist, Pareto access and Ishikawa method. The results of this demostrated that the application of the philosophy of total quality management in the company for processing snails not only led to the improvement of product quality, but also towards an increase of the productivity and cost optimization of quality. In future, the implementation of this methodology would not only enable satisfaction of consumers, but also contentment of suppliers, employees and the community.
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