Meeting the Customer's Needs for Mobility and Safety During Construction and211 Maintenance Operations: Model Traffic Management Program and Self Evaluation 211 Guide

摘要

The FHWA's Office of Program Quality Coordination (OPQC) conducted a quality211u001eimprovement review entitled Meeting the Customer's Needs for Mobility and Safety 211u001eDuring Construction and Maintenance Operations between December 1997 and June 211u001e1998. As part of this review the OPQC review team (hereafter refer to as the 211u001eReview Team) prepared a Model Work Zone Traffic Management Program to assist all 211u001etransportation agencies in their continuous improvement efforts. This model 211u001eprogram was developed by combining traffic management concepts reported in 211u001eresearch studies and papers with the effective techniques currently being used by 211u001eStates to minimize motorist delays and enhance work zone safety. During the 211u001escanning portion of this review, the Review Team discussed these traffic 211u001emanagement concepts and techniques with transportation officials in order to 211u001evalidate them. The Review Team concluded the key ingredients listed below are 211u001eessential to any Traffic Management Program (TMP) if it is to be effective in 211u001eminimizing motorist delays and enhancing work zone safety. While the model is 211u001eidealistic, it is presented to provide transportation agencies with an effective 211u001etool for benchmarking.