Problems with the Small Business Administration's Merit Appraisal and Compensation System

摘要

Some of these problems appear to be associated principally with implementation; others appear to be recurring such as: (1) difficulties in developing, with employee involvement, meaningful performance standards; (2) problems with rating distribution skewness, resulting in management's prescribing a distribution of ratings contrary to the Office of Personnel Management (OPM) regulation; and (3) problems with using preestablished performance objectives as the basis for performance appraisals leading to the substitution of new appraisal criteria after the appraisal period contrary to the requirements of the Civil Service Reform Act. There are significant potential problems with SBA's merit pay system in 1981. However, we believe that suspending merit pay until these problems are resolved would not be feasible because of the difficulties in changing the compensation approach back to the General Schedule system.