Effects of Increasing Information Processing Demands on Rating Outcomes

摘要

This research investigated the cognitive processes which mediate the performance rating process. Specifically, level of processing and ratee prior performance information were manipulated in a 3 x 3 factorial design in order to assess the impact on psychometric rating outcomes and rating accuracy. Results indicated that as information processing demands increased, raters relied more on the past performance cues. Specifically, raters using more automatic processing and receiving a good performance cue gave more lenient ratings, and those using automatic processing and receiving a poor performance cue exhibited increase halo. In addition, raters were least accurate in recognizing behaviors consistent with their performance cue. Implications for future research in performance appraisal are also discussed.