Data collection technologies offer true business value - if you know where to look. In May 2007, Wagon Automotive discovered a serious compliance problem. An audit showed that the New Hudson, Mich.-based supplier of structural components to Ford Motor Company wasn't meeting one of the 35 "critical" requirements of the Materials Management Operations Guidelines and Logistics Evaluation standard that Ford insists its suppliers meet. For Wagon Automotive, the failure was not having an automated process for enterprisewide access to serial numbers for every component it produced. That kind of access wasn't possible because Wagon Automotive was operating on a legacy ERP system with no connections to its data collection systems or EDI applications.
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