Port industry performance management: a meso-level gap in literature and practice?

摘要

Over the past decades, literature has been focusing increasingly on performance management. A great deal of studies have pointed out that performance management has evolved from mere financial measurements to a multitude of indicators, and that the subject being measured can range from micro-level (an organisation), meso-level (industry) to macro-level (regional or national) performance. The authors will research which academic literature has focused on the performance measurement and management of the meso-level and how that is translated in practice, with special attention for the port industry. In practice, the authors observe that mostly so-called 'observatories' are responsible for monitoring the performance of infrastructure industries. Within this context the authors will examine the cooperative efforts of the past 20 years between universities and the European port industry. Based on this analysis, research and policy recommendations will be made on industry performance management, with specific consideration for port industry performance management.