Customer Aggression, Emotional Exhaustion, and Hotel Employee Outcomes: A Study in the United Arab Emirates

Osman M. Karatepea*

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Customer Aggression, Emotional Exhaustion, and Hotel Employee Outcomes: A Study in the United Arab Emirates

机译：顾客侵略，情绪疲惫和酒店员工成果：阿拉伯联合酋长国的一项研究

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来源
《Journal of Travel & Tourism Marketing》 |2011年第3期|p.279-295|共17页
作者
Osman M. Karatepea*;
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入库时间 2022-08-18 00:49:37

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Customer Aggression, Emotional Exhaustion, and Hotel Employee Outcomes: A Study in the United Arab Emirates

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