Workforce diversity: assessing the impact of minority integration on intra-workgroup interaction

摘要

Research on workforce diversity and minority integration in police agencies has focused primarily on the extent to which these agencies have hired men and women of different ethnic and racial backgrounds. Some studies have examined the impact of minority integration on police management and operations. However, the research has neglected to examine whether the integration of ethnic and racial minorities has an impact on intra-workgroup interactions in which White and minority police officers and civilians communicate and interact among each other. This study undertook a casual (or path) analysis of contextual organisational factors and their impact on intra-workgroup interaction. The findings show that contextual organisational factors have direct and indirect effects on the extent to which White and minorities within a workgroup are likely to interact.