The Effect of Psychological Contract Breach and Workload on Intention to Leave: Mediating Role of Job Stress

摘要

The purpose of the study was to examine the role of job stress in mediating the psychological contract breach and workload toward the intention to leave. Sample determination used employees in hotel industry, which made a total of 113 respondents. The results of the analysis showed that psychological contract breach had not significant effect on intention to leave. Furthermore, psychological contract and workload had significant impact on job stress; workload had significant impact on intention to leave; and lastly job stress played a role in mediating the effect of psychological contract and workload on the intention to leave.