Deducting the Organizational Citizenship Behavior Dimensions and its Antecedent (Job Satisfaction) in the Indian Context

摘要

In spite of the rapid growth of research in Organizational Citizenship Behaviors (OCB) in the recent past, there exists a considerable confusion in the concepts regarding the construction of OCB dimensions. It has also been accepted by researchers that OCB as a phenomenon is subjective to the national culture. Substantial organization studies have been directed towards comprehending and appreciating OCB as a dependent variable. The researchers hypothesized that Job Satisfaction (JS) would be strongly related to OCB. Hence the two primary objective of this study was to explore the conceptual dimensions of the OCB construct in the Indian context and secondly to investigate on JS as an antecedent of OCB. The cognitive measure of JS adopted in this study was confirmed to be positively correlated with the four dimensions of OCB namely, altruism, courtesy, conscientiousness and civic virtue. The extrinsic factors of JS were more strongly correlated to OCB than the intrinsic factors.