Antecedent Work Engagement and Organizational Commitment to Increase the Outsourcing Employees Performance in Department of Cleanliness and Horticultural

摘要

The purpose of this research was to analyze and explain perceived organization support and perceived supervisor support on work engagement and organizational commitment of employees, to analyze and explain the influence of work engagement on organizational commitment and the performance of the employees, and to analyze and explain the influence of organizational commitment on the performance of employees worker in Department of Cleanliness and Horticultural Samarinda. The design of this research was explanatory research or explanation research. The type of this research was observational research with cross sectional study design. The method was used to collect the data in this research was survey method. The population of this research was the whole daily impermanent employees (PTTH) in Department of Cleanliness and Horticultural Samarinda which amounted to 1.453 people. In this research, the sample that was used was 20% of population in each part or 292 people. The technic was used to take the sample was simple random sampling technic. This research used Partial Least Square (PLS) approach to analyze the data. PLS was the similarity model of Structural Equation Modeling (SEM) with component or variant base.The results of this research could be concluded as follows: perceived organization support had an insignificant influence on Samarinda employees work engagement. Perceived organization support had an insignificant influence on organizational commitment of Samarinda employees. Perceived supervisor support had a significant influence on Samarinda employees work engagement. Perceived supervisor support had insignificant influence on organizational commitment of Samarinda employees. Work engagement had a significant influence on organizational commitment of Samarinda employees. Work engagement had a significant influenced on Samarinda employees performance. Organizational commitment had an insignificant influence on Samarinda employees performance. Keywords: Perceived organization support, perceived supervisor support, work engagement, organizational commitment, employees performance.