Planning and Implementing User-Centred Design Using ISO 13407

摘要

The tutorial introduces participants to the forthcoming International Standard "Human centred design processes for interactive systems" (ISO CD 12407), and gives an overview of practical techniques which support the processes outlined in the standard. The INUSE consortium of usability practitioners has developed a set of core techniques to support the human-centred design process, selected on the basis of their applicability, maturity, stability, avaialbility, and cost-effectiveness. The tutorial explains the basis for choosing appropriate techniques, and gives an overview of each method. The techniques are divided into three categories: Planning, Earl Lifecycle and Late Lifecycle. The methods covered are; Planning-ISO 13407 checklist usability context analysis, usability maturity assessment; Early lifecycle-guides and standards, rapid prototyping, usability inspection methods; Late lifecycle-performance measurement method, user satisfaction, adherence to guides and standards.