The Pattern of Intragroup Conflict and Group Performance during Interprofessional Teamwork Process among Students of Medical and Health Professionals

摘要

Teamwork and collaborative practice are necessary tools in handling health problems and the importance of interprofessional teamwork is becoming increasingly recognized. The process of team development is a series of multilevel, overlapping responsibilities, which are intertwined with each other, and disruption of team development process will lead to conflict. This study analyzed the pattern of intragroup conflict and group process in an interprofessional team. The study was conducted at the State Islamic University (UIN), Jakarta, Indonesia from February to October 2012 and involved 62 students (77.5% of total sample) from four disciplines (medicine, nursing, pharmacist and public health). They engaged in an interprofessional learning for community-based health care (COMIC program). Following their participation in this program, a positive result was achieved of improved group process (factors of trust, mutual respect, and open discussion) with significant statistical impact on the improvement of intragroup conflict (conflict of relationship, task and process) over time. This research produced a unique pattern of intragroup conflict and group process for each discipline.