Differences on Emotional Intelligence in Negotiation: A Cross-Cultural Investigation

摘要

This study based on a questionnaire to two groups Chinese and American college students, found that there are differences on their emotional intelligence in negotiation between the two cultures. Chinese students concentrate on their ability to respond social situations, although on this aspect they are not as capable as American students. They also pay a lot of attention to their friends. Keeping contact with friends and listening to friends' are both ranked high. On the other hand, Americans treat the consequences of actions seriously, they also emphasize the ability to respond society, and they are capable to understand nonverbal cues. These kinds of cultural based differences on El definitely affect negotiation processes and results.