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Method and system for vehicle service appointments based on diagnostic trouble codes

机译:基于诊断故障码的车辆服务预约的方法和系统

摘要

Methods and systems are provided for the analysis of one or more diagnostic trouble codes (DTCs), and for the scheduling of vehicle service appointments based at least in part on the DTC analysis. The method involves analyzing the received DTCs to determine an underlying problem. Once the underlying problem is determined, the parts and estimated repair time needed to repair the problem is determined. In one approach, the selection of the proposed slot for the service appointment involves coordinating numerous factors, such as the availability of needed parts, the user's scheduling preferences, and the availability of slots in the dealer's service schedule.
机译:提供了用于至少部分基于DTC分析的一种或多种诊断故障代码(DTC)的分析以及车辆服务预约的调度的方法和系统。该方法涉及分析所接收的DTC以确定潜在的问题。一旦确定了潜在的问题,就可以确定维修该问题所需的零件和估计的维修时间。在一种方法中,为服务预约选择建议的时段涉及协调许多因素,例如所需零件的可用性,用户的日程安排偏好以及经销商的服务时间表中的时段可用性。

著录项

  • 公开/公告号US8099308B2

    专利类型

  • 公开/公告日2012-01-17

    原文格式PDF

  • 申请/专利权人 ROBERT UYEKI;

    申请/专利号US20070866372

  • 发明设计人 ROBERT UYEKI;

    申请日2007-10-02

  • 分类号G06Q99/00;H04H20/71;

  • 国家 US

  • 入库时间 2022-08-21 17:26:56

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