Emotional Sympathy Robot Service System and Method of the Same

摘要

This invention relates to a robot service system and method sympathetic sensitivity. Emotion sympathetic robot service system and method of the present invention, sensors, image sensors and information received from the sound sensor, the image information, using the audio information actively enticing a user, and the user of the video information and audio information as obtained in the robot by the system for obtaining a desired identification information for the user, it allows the user to continue the presentation of a preset form. Using the thus obtained user of video information and audio information, to determine the user''s status and the emotional state, the robot system is able to perform a custom interaction with the user and the user can provide the appropriate service. According to the present invention, the robot is the robot by ensuring the expression (feedback) to the user (human) to get desired information, and finally the user (human) and the robot may share dialog between the context or user is the advantage that can provide a desired service, whereby there is an effect that it is possible to provide personalized services for sensitivity and sympathetic any situation or location, time.