SYSTEM AND METHOD FOR ANALYZING AND PRIORITIZING ISSUES FOR AUTOMATION

摘要

System and method for analyzing and prioritizing issues for automation are disclosed. In an embodiment, a method for addressing issues associated with automation, and more particularly to, system and method for analyzing and prioritizing issues for automation is disclosed. The problem of analyzing and prioritizing issues for automation that result in benefits is disclosed. The present disclosure proposes to select only those issues for automation that are expected to last long enough to repay cost invested in their automation. Further, the proposed approach prioritizes the issues on the basis of benefits realized by automation of an issue with respect to cost of implementing automation and savings in the cost of resolution of the issue due to automation. Furthermore, the proposed approach compares and contrasts two case studies and demonstrates how the inherent differences about the domain get captured through this approach and are reflected in various steps of automation prioritization.