The ergonomics program in this study was initiated when a poultry processing plant contacted a university-based research alliance requesting a participatory ergonomics (PE) program implementation to address the incidence of work-related musculoskeletal disorders (WRMSDs). This research observed changes in management practices as a result of the PE program. Management practices observed were communication, networking, and leadership. The PE program activities provided opportunities for quality social exchanges between levels of management, employees and project stakeholders. Results suggest that upper management committed financially to the PE program but did not engage management at all levels or promote stakeholder accountability. The program was driven by an Ergo-Team (ET) middle management member and much of the management participation was transactional in nature focusing on day to day program activities. The PE program remained at a superficial level within the organization, knowledge transfer capacities were not enhanced, and overall management practices were unchanged.
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