Understanding Corrections through the APEX Lens.

摘要

This book presents details on several of the APEX domains: Operations Focus (which includes Safe and Secure Supervision and Settings and Process Management); Stakeholder Focus; Strategic Planning; Workforce Focus; Measurement, Analysis, and Knowledge Management; and Results. The correctional agency's engine is its operations. Operations efficiency and effectiveness--the way employees get the job done every day--determine the entire organizations success or failure. An operation's engine is fueled by its people. The people employed at the correctional agency, the people in its custody and supervision, and the stakeholders vested in the success of the organization give it its culture, morale, and appreciation for quality and excellence and, in so doing, represent the heart of corrections. This book is intended to deepen the correctional practitioners understanding of operations and people.