Comparison of Strategies for the Development of Process Measures in Emergency Medical Services

摘要

A comparison was made of the use of two group process techniques, Delphi and Nominal Group Process, to achieve consensus from panels of Emergency Physicians concerning the steps comprising appropriate care of patients described in brief scenarios. The results suggest that of the two methods, Delphi produces more frequent, greater and more stable consensus, but the process is less satisfying to the physicians involved. The latter attribute was considered a source of delays by physicians in completing the Delphi responses.