Postal Service: Mail Delivery to New Residential Addresses: Adherence to Policy Can Be Improved

摘要

The report reviews the Postal Service's national program to deliver mail to neighborhood delivery and collection box units which are commonly called cluster boxes. We focused our efforts on (1) determining how the Service's national policy governing the placement of cluster boxes was being implemented during 1985, and (2) reviewing the validity of the Service's mail delivery cost study. The authors recommend that the Postmaster General have (1) post offices' compliance with policy requirements periodically checked, and (2) the developer-consent document revised so that it clearly discloses to developers the availability of two delivery options in addition to cluster boxes.