ADASHI: User Survey and Focus Group Process with Final Results

摘要

The Automated Decision-Aid System for Hazardous Incidents (ADASHI) will be a software tool for incident commanders and response teams at CB incidents to aid in the decision-making process, act as a response template for guiding the actions of responders, and used as a tool for training and planning. The purpose of the user survey was to determine what the ADASHI tool should look like and how it should work. The areas of interest for the survey include the following: ease of use, 'value added,' areas of improvement, and needed features/functions. The assessment process was conducted in the following stages: User Survey Development; User Feedback Compilation; Focus Group Assessment; and Summary of Results. The entire process was successful. The developers gained useful insight into the needs of the responder community. The results of this survey will enable the developers of ADASHI to make necessary improvements in the software making ADASHI a valuable tool for its users.