Organization Membership Satisfaction and Job Performance Satisfaction: An Examination of Two Constructs

摘要

The objective of this thesis was to determine if satisfaction with work environment facets (outcomes) associated with performance alone (job performance satisfaction) and satisfaction with outcomes associated with other aspects of being a member of the organization (organization membership satisfaction) do exist. A secondary objective was to explore the relationship of these two satisfactions with overall job satisfaction at different career points and at different organization levels. Officer students in two Air Force schools (N = 267) recorded satisfaction with 20 work environment facets and the degree to which each facet was associated with job performance and other aspects of organization membership. Clear evidence of a changing relationship between job performance satisfaction and overall satisfaction was found. For officers with less than seven years of service there was no relationship between the two variables, but for officers with more than seven years of service, the relationship was moderate to strong. Evidence of a similar but opposite effect between satisfaction with both membership and performance outcomes and overall satisfaction was also found.