Human Factors Evaluation of the PATRIOT Air Defense Missile System during Operational Test II

摘要

The objective of the research was to evaluate the PATRIOT air defense missile system during operational test II for human factors considerations. Three questionnaires addressing specific test issues were completed by eight-five male service members. Thirteen checklists (covering missile reload, march order, and emplacement procedures) were completed by eight data collectors. Two interviews were held with selected test participants. The objectives of the interviews were to determine whether problems existed with the troop proficiency trainer programs and to identify human factors concerns with maintenance operations and procedures. Each subsystem/component had human factors problems. The primary concern however, dealt with software, troop proficiency trainer programs, draft equipment publications, missile reload, the environment within the engagement control station and the information and coordination central, and maintenance. The results of the evaluation were used by the Army Systems Acquisition Review Council and the Defense Systems Acquisition Review Council as part of the information on which the decision for the PATRIOT system to enter production was based. (Author)