EFFECTIVE DISCIPLINE WITHOUT THE PAIN: CELL PHONES, SMOKING, AND TARDINESS

摘要

Why is it that building the right staff and keeping them is so difficult for many business owners? Talking to tire dealers over the years, it has become obvious that the three biggest problems to maintaining effective discipline are: 1) on-time attendance; 2) smoking in the shop; and 3) excessive cell phone use. Holding people accountable for following the rules is one of the most challenging things a tire dealer must do. Let's explore some fundamental steps to avoid the pain for the owner and the team member.