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Cultural Variance in the Interpersonal Effects of Anger in Negotiations

机译:谈判中愤怒的人际效应中的文化差异

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The current research is the first investigation of how the effects of expressing discrete emotions in negotiations vary across cultures. In a hypothetical negotiation scenario (Study 1) and a computer-mediated negotiation simulation (Study 2), expressing anger (relative to not expressing anger) elicited larger concessions from European American negotiators, but smaller concessions from Asian and Asian American negotiators. A third study provided evidence that this effect is due to different cultural norms about the appropriateness of anger expressions in negotiations: When we explicitly manipulated anger expressions to be appropriate, Asian and Asian American negotiators made larger concessions to the angry opponent, and their concessions were as large as was typical for European American negotiators; when we explicitly manipulated anger expressions to be inappropriate, European American negotiators made smaller concessions to the angry opponent, and their concessions were as small as was typical for Asian and Asian American negotiators. Implications for current understanding of culture, emotions, and negotiations are discussed.
机译:当前的研究是首次探讨在谈判中表达离散情绪在不同文化中的影响如何变化。在假设的谈判场景(研究1)和计算机中介的谈判模拟(研究2)中,表达愤怒(相对于不表达愤怒)引起了欧美谈判代表更大的让步,但亚裔和亚裔美国人谈判者却做出了较小的让步。第三项研究提供了证据,表明这种影响是由于有关谈判中愤怒表达是否适当的文化规范所致:当我们明确操纵愤怒表达适当时,亚裔和亚裔美国人的谈判者对愤怒的对手做出了更大的让步,而他们的让步是与欧美谈判代表的规模一样大;当我们明确操纵愤怒表达不当时,欧美谈判者对愤怒的对手做出了较小的让步,而他们的让步也像亚洲和亚裔美国人谈判者的那样小。讨论了对当前对文化,情感和谈判的理解的含义。

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