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摘要

I have worked in organisations where the inept introduction of technology has resulted in the mass exodus of experienced personnel, resulting in the loss of much knowledge. Many managers will recognise this situation and will find solace in the fact that the importance of the digital environment within a company is now recognised as crucial to its success. This book provides an excellent starting point for any manager wanting to improve their company's digital environment. The first half outlines the new realities of the work environment; the second provides a step-by-step road map to building and implementing a fit-for-purpose digital system in the organisation.