Examining the relationship between feedback and performance in a monitored environment: A clarification and extension of feedback intervention theory

摘要

Although research recognizes the importance of performance feedback to individual performance, the effects of feedback are complex and not fully understood. In this study, I extend research on the multidimensional nature of feedback by examining the effect of three feedback attributes (control, source, and constructiveness) on individuals' task performance. As predicted, giving participants control over feedback enhanced their desire to improve. Additionally, constructiveness and feedback source interacted to affect interpersonal fairness. Interpersonal fairness, in turn, directly influenced participants' level of attention which moderated the relationship between their desire to improve and their actual task performance.