Hong Kong International Airport (HKIA) is a global player in the air cargo sector (the busiest airport in the world by tonnage in 2017), as well as a major hub for passenger traffic. The provisional 2017 total of 72.9 million means it is the eighth largest airport in the world by passenger volume, behind only Beijing Capital International in the Asia-Pacific region. The operator, Airport Authority Hong Kong (AAHK), competes in a crowded marketplace. Neighbouring airports in the Pearl River Delta on the Chinese mainland are expanding: they offer stiff competition for local, regional and global traffic, so AAHK cannot afford to rest on its laurels. Competition and organic growth not only spur development of new infrastructure (embodied in the AAHK Master Plan 2030 with the Three-Runway System at its core) but they also motivate research, development, operational testing and deployment of advanced new technologies for terminal and airside areas at Hong Kong, so that the airport can differentiate itself in terms of service quality, operational efficiency and the overall passenger experience.
展开▼
