Linking people management and extra-role behaviour: results of a longitudinal study

摘要

This article examines the validity of the assumption that employees' perceptions of those people management activities of their supervisor that impact on employees' abilities, motivation and opportunities to perform influence employee extra-role behaviour. The results of a longitudinal survey with data from 3,368 employees provide support for this assumption. This study's distinctive features - the concept of people management that involves the management of HR implementation, the longitudinal research design, and the use of the AMO framework for specifying the linkages between HRM and performance - make it possible to address the core questions in the HRM-performance debate that still remain unanswered according to Guest.