Shifting Practices in Digital Workplace Learning: An Integrated Approach to Learning, Knowledge Management and Knowledge Sharing

摘要

No one can dispute the impact that technology innovation, especially the rapid development of information technology (IT), has on our work and life. It has not only created performance improvement opportunities for individuals and organizations (Purcell & Rainie, 2014) but also challenged Human Resource Development (HRD) professionals to critically examine the applications of IT and determine their unitiza-tions in the areas of learning, performance enhancement and organizational development (Benson, Johnson, & Kuchinke, 2002; Leonardi, 2013). As importantly, increased technology innovation provides an impetus for HRD professionals to investigate concomitant changes in the social/work environment of the digital workplace in order to understand their impact on employees' learning behaviors, to develop innovative HRD solutions that will fit and support the new socio-technical relationships in organizational systems, and to move beyond a linearity metaphor and think instead in terms of simultaneity in the design of learning and development interventions (Li, 2016).