Kai Falkenberg's story on how patient satisfaction surveys are distorting the practice of medicine elicited passionate responses from readers. Cleveland Clinic's Rafid Fadul called the surveys a "meaningless tool used essentially to ratchet down payments to physicians." The most heated response came from Press Ganey, a leading survey company referenced in the story, which asked that we publish this letter from health care venture capitalist Eugene D. Hill III. Hill, a managing partner at SV Life Sciences, wrote: "[The] article departed from FORBES' usual high standard of investigative journalism.
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机译：凯·法肯伯格（Kai Falkenberg）关于患者满意度调查如何扭曲医学实践的故事引起了读者的热情反响。克里夫兰诊所的拉菲德·法杜尔（Rafid Fadul）称调查是“毫无意义的工具，主要用于向医生支付预付款”。故事中提到的一家领先的调查公司Press Ganey引起了最热烈的反响，该公司要求我们发布医疗保健风险投资家Eugene D. Hill III的来信。 SV生命科学公司的执行合伙人Hill写道：“ [[]这篇文章偏离了《福布斯》一贯的高标准调查新闻业。
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