NZ TELCO RSPS GET HIGHEST NUMBER OF CONSUMER COMPLAINTS

摘要

New Zealand telecommunications retail service providers generated the highest number of complaints of all consumer product and service providers under the Fair Trading Act to the country’s competition regulator, The Commerce Commission. The Commission reports that it received 727 consumer complaints about their telecommunications retail service providers in the 2018/19 years - up from the 2017/18 figure of 584.