Staff Training

摘要

Nothing short of immersion will suffice if you want to rise to the challenges of omnichannel retail. Staff who become well-versed with your website are the welcoming bridge across all channels. As business struggles through the “take-this-job-and-shove-it” phase of the pandemic (so colorfully described by a prominent educator), training and development are more crucial than ever. Yet, many retail employees still say they are insufficiently onboarded and receive little or no training.