Enhancing Online Learning Experience: From Learners’ Perspective

摘要

The purpose of this study was to gain an in-depth understanding of adult students’ perception of online education, motivational factors to them, and their sense of community in this environment. A qualitative, in-depth exploratory case study with limited quantitative data, was conducted. Data was collected using an online survey, interviews, online interaction observations, and e-mail follow-up questions. Results showed that most participants were satisfied with their online experience. However, the lack of social connection may decrease participants’ levels of satisfaction of the learning experience, impact their desire to seek help from fellow students, and lead to a weak sense of being connected in a learning community. Based on the results, using technology to enhance connection in online learning was recommended.