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首页> 外文期刊>Sonklanakarin Journal of Science and Technology >Nurse scheduling in a hospital emergency department: A case study at a Thai university hospital
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Nurse scheduling in a hospital emergency department: A case study at a Thai university hospital

机译:医院急诊科的护士安排:泰国某大学医院的案例研究

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摘要

Common problems of Thai nurses are low quality of life, working long hours, and a high turnover rate. The workload imbalance among nurses also worsens the turnover rate. With careful sch edule planning, nurses do not have to work in consecutive shifts and can rest more. We interviewed and collected data from an emergency department at a hospital administered by a Thai university, related to objectives and constraints of monthly nurse sched uling, and actual monthly schedules. A multi - objective mathematical model was developed using the open source "OpenSolver" software in MS - Excel for nurse schedulers to freely use. We tested the model using actual data collected from the department and foun d that the schedules created by the model tended to provide more balanced workloads and more days off compared to the schedules created manually by a real scheduler. The model also suggested an easy policy to increase the number of nurses for future expans ion.
机译:泰国护士的常见问题是生活质量低,工作时间长和离职率高。护士之间的工作量失衡也使离职率恶化。通过精心计划时间表,护士不必连续轮班工作,就可以多休息。我们采访了泰国大学管理的一家医院急诊室,并从中收集了有关每月护士计划的目标和限制以及实际每月计划的数据。使用MS-Excel中的开放源代码“ OpenSolver”软件开发了一个多目标数学模型,供护士计划员免费使用。我们使用从部门收集的实际数据对模型进行了测试,发现与真正的计划程序手动创建的计划相比,该模型创建的计划倾向于提供更多的平衡工作量和更多的工作日。该模型还提出了一项简便的政策,可以增加护士数量以备将来扩展。

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