A Framework for Evaluating the Impact of Organizational Structure on Knowledge Management (Case study: ICT Organization of Tehran Municipality)

摘要

Today, knowledge management as the systematic application of measures that tangible and in tangible assets for purposes of the application of existing knowledge inside and outside the organization shall control and guidance and the way to create value and new knowledge improves. This study aims to provide a framework for evaluating the impact of organizational structure on knowledge management and ICT Tehran Municipality has been made. The study of the nature of the application; descriptive – survey is, the study sample of 400employees of Tehran municipality is ICT. Of these, 200 subjects were selected. In order to gather the views of staff, two questionnaires were distributed among employees. The 39-question questionnaire sample group organizational structure (with three sub-scale formalization, centralization and complexity with 22, 9 and 7RP) and 28 questions of knowledge management (with three subscale creation, transfer and retain knowledge with 6, 11 and 11 questions) responded. Data from the questionnaires using Spearman correlation and structural equation modeling using software (AMOS v.20) and (SPSS v.19) was analyzed. Results of structural equation modeling showed that both recognition and focus on organizational dimensions of knowledge management was a significant inverse relationship. The complexity of the dimensions of knowledge management has a direct and significant relationship. Significant relations show that each of the three dimensions of organizational structure directly in knowledge creation, knowledge transfer and retention of knowledge in the organization are affected. Employees who voluntarily and spontaneous creation, transmission and preservation of knowledge activities.